FAQ
Questions before you pour?
Answers for public class guests, private event hosts, venue partners, and anyone wondering what setup really requires.
Ask a QuestionBefore You Book
A few helpful details before you reserve.
Where are public classes held?
Public classes are hosted at local venues across North Texas. The location may vary by date, and each listing includes the venue, time, ticket details, and what to expect.
Do I need experience?
No. We guide every step from fragrance selection to the final pour.
What is included with my ticket?
Your ticket includes the guided experience, materials, fragrance blending, wax, vessel, tools, and one custom candle to take home.
Can I come alone?
Yes. Solo guests are welcome, and the class is easy to enjoy alone, with a date, or with friends.
How long does class last?
Most public classes are planned for about one hour, depending on the venue and group flow.
Do I take my candle home the same day?
Yes. Candles cool while guests relax, socialize, take photos, or enjoy the venue.
When should I arrive?
Please arrive a few minutes early. Classes begin promptly so everyone can enjoy the full experience together.
How big is the candle?
You will make an approximately 10 oz custom candle with a 40+ hour burn time.
What is the public ticket policy?
Public tickets are typically non-refundable. If something unexpected comes up, contact us as soon as you can. We are human, and we will always do what we reasonably can to help you have the experience.
Do you provide food or alcohol?
Food and alcohol, when available, are provided by the hosting venue. Community Candle Co. does not provide food or serve alcohol.
What if I have a fragrance sensitivity or allergy?
Please contact us before booking so we can talk through the fragrance options and class environment. Because guests create custom scent blends, we cannot guarantee an allergen-free space.
What if there are no public classes listed?
Join class updates through the contact form or text us, and we will let you know when new dates open.
Private Event FAQs
Booking for your own group.
Can you come to my home or office?
Yes. We can come to a home, office, clubhouse, event space, or another appropriate location across North Texas.
What types of private events do you do?
Birthdays, bachelorettes, bridal showers, baby showers, corporate events, team building, client appreciation, apartment community events, HOAs, office events, friend groups, and private celebrations.
How many guests can you accommodate?
Most private bookings have a 10-guest minimum. Final capacity depends on table space, seating, timing, and event format.
What do you need from my space?
One standard outlet, table space for each guest's tray setup, a small area for fragrance sampling, seating for guests, and access before and after class for setup and cleanup.
Do you provide tables and chairs?
Hosts typically provide tables, chairs, or an appropriate work surface. If you need a rental space or rentals, tell us in the quote request and we can talk through options.
What if I do not have a venue?
Need a space? We may be able to help source a local rental or partner location depending on availability, headcount, timing, and budget.
How is pricing handled?
Private events start at $45 per guest, with a 10-guest minimum. Final pricing varies by guest count, candle size, location, timing, staffing, and any venue or travel needs.
What is required to reserve a private event?
A 50% deposit reserves and holds your date. The remaining 50% is due one week before the event.
When is the final guest count due?
Please provide any adjusted final headcount no later than one week before the event. We will revise the final invoice if needed.
Is cleanup included?
Yes. We handle setup and cleanup for the candle-making portion of the event.
Venue / Pop-Up FAQs
Hosting a public candle-making pop-up.
What kinds of venues do you partner with?
Breweries, wineries, coffee shops, restaurants, boutiques, apartment communities, coworking spaces, event venues, retail spaces, and local businesses.
What does the venue need to provide?
Space, tables or counter space, seating, access to one standard outlet, and help promoting the event to your audience.
What does the pop-up setup require?
We bring the entire candle-making workshop to you. Our setup is self-contained, low-impact, and easy to host, with one standard outlet, table space for guests, and a small fragrance sampling area.
Who handles promotion?
We help promote the event, and the best pop-ups usually include shared promotion from the venue too.
Who handles ticketing?
For many public pop-ups, Community Candle Co. can manage the event listing and registration flow. If your venue has a preferred process, we can coordinate around it.
What partnership models are available?
Simple ticketed pop-ups, shared promotion, minimum guarantees, venue-hosted events, or other models depending on the space, audience, date, and goals.
How do we get started?
Fill out the Host a Pop-Up form with your venue details, and we will follow up about fit, dates, layout, and partnership options.
Setup & Logistics FAQs
The short version: setup is simple.
We bring the entire workshop to you. Our setup is self-contained, low-impact, and easy to host, so your space can become a beautiful fragrance experience without special infrastructure, large equipment, or complicated staging. We need one standard outlet, a small area for fragrance sampling, and table space for each guest's tray setup.
View Setup Details