Your information should feel safe here.

Privacy Policy

Community Candle Co. collects only the information we need to respond to inquiries, plan candle-making classes and private events, sell products, and communicate with guests.

Information we collect

When you submit a form, book an event, buy a ticket, purchase a product, or contact us, we may collect your name, email address, phone number, event details, guest count, shipping or billing details, and message content.

How we use it

We use this information to respond to your request, coordinate availability, send booking or order details, process payments through trusted providers, provide customer support, and improve the website experience.

Payments and third-party tools

Payments, class reservations, and checkout may be handled by Stripe, Ticket Tailor, and related checkout or ticketing tools. Those providers process payment details under their own privacy and security policies. Community Candle Co. does not store full card numbers on this website.

Text and email

If you provide your phone number or email address, we may use it to reply about your inquiry, booking, order, or event. By submitting a form, you agree that Community Candle Co. may contact you by text or email about your inquiry. We do not sell your contact information or send marketing texts without your opt-in.

Cookies and analytics

The site may use analytics, chat, pixels, and embedded tools to understand traffic, improve pages, support visitors, and connect bookings. These may include tools such as Google, Meta, Ticket Tailor, Stripe, and website chat providers when enabled. You can control or block cookies through your browser settings.

Data retention

We keep inquiry, booking, and order information for as long as needed to provide service, maintain business records, comply with legal obligations, and resolve issues.

Contact

Questions about privacy can be sent to contact@communitycandleco.com or by text at (972) 866-4569.